Returns & Refunds
What to do if something's not right
Return window
You can request a return within 7 days of delivery if the product is faulty, damaged in transit, or significantly different from what was ordered.
How to request a return
Open the order from your Orders page and contact support with your order number and a short description of the issue. We'll arrange a pickup or drop-off point closest to you.
Refunds
Once the returned item is received and inspected, refunds are processed back to your original payment method within 5-7 business days.
Items that can't be returned
Consumables, opened cables/accessories, and items marked as final sale on the product page are not eligible for return.